Outbound Call
Center and Telemarketing Dialer - Team Calling
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Multiple User Calling Solution
- Manage calling lists in a centralized database
- Manage do not call lists in a centralized database
- Allocate one telephone number at a time to each agent
- Ensure do not call telephone numbers are not called
- Call outcome and detail management
- Automatic demand dialing from each agent’s computer
- Preview dialing option
- Customize agent screens
- Multiple campaigns with their own script
- Performance reporting
- Call management, analysis, statistics
- Low cost hardware requirement
- Many more features
More information on multiple user outbound call center software
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Outbound Call Center and Telemarketing
Dialer - Single Caller
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- Single User Calling Solution
- Increase productivity
- Demand dialing at the press of one button
- Fast and accurate, never mis-dials
- Supports multiple campaigns
- Import a list of telephone numbers into a campaign
- Manage do not call lists
- Supports FTC DNC import file format
- Requeue numbers in the call list with one click
- Assign a time to call a number back later
- Record a range of responses to questions you ask
- Ability to play a pre-recorded message to voice mail
- Ability to record the conversation
- Low cost hardware requirement
- Many more features
More information on single user telemarketing software |
Auto Dialer - Fully Automated Calling
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- Automatically place telephone calls & convey voice messages
- Set start and stop times for each day of the week
- Automatically generate a random list of telephone numbers
- Import a list of telephone numbers
- Supports FTC DNC import file format
- Configurable number of delivery attempts for busy or no answer
- Play a different message if call answered by answer machine
- Verify the listener is the right person to hear the message
- Recipient can select to be transferred, e.g. to a sales representative
- Displays call statistics
- Many more features
More information on Acarda Messenger Auto Dialer |